Frequently Asked Questions

Each restaurant is independently owned and operated. Please contact your nearest Barberitos location to discuss local advertising or sponsorship opportunities. Participation will be determined by the individual franchisee.

Each Barberitos restaurant is independently owned and operated. Please complete the form here so your comments can be directed to the correct location

Please see the franchising section on this website or fill out our contact form here.

Please check our locations page here.

At Barberitos, our goal has always been to make good food more accessible and we are proud to always prepare fresh food daily for our customers. Choosing great ingredients is part of our story too. That is why we are committed to continuously improve the well-being of animals in our supply chain. In this effort, we are working with the American Society for the Prevention of Cruelty to Animals (ASPCA®) to develop and implement our animal welfare policy. **By 2025 or sooner, all of our chicken will be Global Animal Partnership (GAP) certified and will be processed using CAS, which is widely considered as more humane. We are also committed to source all of our turkey and pork from farms that have earned an independent animal welfare certification recognized by the ASPCA® Shop With Your Heart program by 2025 or sooner.

Barberitos Rewards uses an item-based redemption system. Redeem your points for real menu items:

 

There are three membership levels, each with a higher point-earning rate:

• Entry (0–100 points) – 1 point per $1 spent
• Gold (101–400 points) – 1.15 points per $1 spent
• Platinum (401+ points) – 1.30 points per $1 spent

The more you visit, the more you earn — higher tiers mean faster rewards.

Barberitos Rewards members enjoy:

• Points on every qualifying purchase (rate based on membership level)
• Item-based rewards redeemable for real menu items
• Free sign-up reward — a complimentary Medium Queso when you join
• Free birthday reward for Gold and Platinum members
• Eligibility for surprise and delight offers, customized promotions, and local deals for Platinum members
• Flexibility to earn at the register or add points from your receipt for up to 30 days
• Bonus point campaigns

Download the Barberitos Rewards app from the Apple App Store or Google Play Store, or visit our online member portal (https://rewards.barberitos.com). Follow the on-screen prompts to create your account and start earning. One Barberitos Rewards account per device. If you were a member of the legacy rewards program, sign up with the same phone number or email address to transfer your existing points.

The Barberitos Rewards app is available on iPhone and Android. If you forget your phone, a cashier can look up your account by phone number at the register — just make sure your account has been activated with the number you provide to the cashier.

Yes. Log in with your Barberitos Rewards credentials on our ordering website or in the app to earn points on online orders. Note that orders placed through third-party services like DoorDash or Uber Eats are not eligible for rewards points.

You will earn points for first-party delivery orders placed through the Barberitos Rewards app. You will not earn points for third-party delivery orders.

Yes. On the Checkout page, you’ll see an option to apply your rewards before paying by credit card or gift card, just make sure you are signed in with an active account.

Use the “Forgot Password” link on the app’s login screen or on our online member portal (https://rewards.barberitos.com). You’ll receive a reset email at the address associated with your account.

Yes, you’ll receive exclusive promotions and updates from Barberitos. You can opt out at any time.

No. Barberitos does not sell or share your personal information with any third party.