Frequently Asked Questions

Each restaurant is independently owned and operated. Please contact your nearest Barberitos location to discuss local advertising or sponsorship opportunities. Participation will be determined by the individual franchisee.

Each Barberitos restaurant is independently owned and operated. Please complete the form here so your comments can be directed to the correct location

Please see the franchising section on this website or fill out our contact form here.

Please check our locations page here.

At Barberitos, our goal has always been to make good food more accessible and we are proud to always prepare fresh food daily for our customers. Choosing great ingredients is part of our story too. That is why we are committed to continuously improve the well-being of animals in our supply chain. In this effort, we are working with the American Society for the Prevention of Cruelty to Animals (ASPCA®) to develop and implement our animal welfare policy. **By 2025 or sooner, all of our chicken will be Global Animal Partnership (GAP) certified and will be processed using CAS, which is widely considered as more humane. We are also committed to source all of our turkey and pork from farms that have earned an independent animal welfare certification recognized by the ASPCA® Shop With Your Heart program by 2025 or sooner.

Yes! All existing points will automatically transfer to the new Barberitos Rewards program.

No, but you may need to update your profile with your phone number as that is how you will access your new rewards program.

The Barberitos Rewards program will continue to feature three tiers:

• Entry
• Gold
• Platinum

Members will now earn points faster based on their tier:

• Entry = 1.0x earning rate
• Gold = 1.15x earning rate
• Platinum = 1.30x earning rate

Members earn 1 point for every $1 spent at participating Barberitos locations before taxes and fees.

Yes! You can earn points when ordering through the Barberitos website or app while logged into your rewards account.

No. Orders placed through third-party services like DoorDash or Uber Eats are not eligible for rewards points.

Members can redeem points for the following rewards:

• Tier 1 – 35 Points: Chocolate Chip Cookie
• Tier 2 – 45 Points: Small Queso or Guacamole
• Tier 3 – 55 Points: Regular Fountain Drink
• Tier 4 – 65 Points: Brownie or Marshmallow Bar
• Tier 5 – 75 Points: Extra Protein Add
• Tier 6 – 85 Points: Churro Bites
• Tier 7 – 100 Points: Single Taco
• Tier 8 – 125 Points: Large Queso or Guacamole
• Tier 9 – 150 Points: Gallon of Tea
• Tier 10 – 175 Points: Mini Burrito
• Tier 11 – 200 Points: Chicken Entrée
• Tier 12 – 225 Points: Steak Entrée

Yes! Members will continue receiving birthday rewards, surprise offers, promotions, and exclusive rewards opportunities.

No. If your phone number is linked to your account, the cashier can look up your account at the register.

Yes. Just give the cashier your phone number and they can look up your account so you can earn and redeem rewards

Yes, Barberitos Rewards is available at participating Barberitos restaurants.

Use the “Forgot Password” option within the app login screen and follow the prompts sent to your email address.

Please email [email protected] with any questions related to your rewards account or the program transition.